Our Process
Let Our Process Guide the Way
For all of our projects, from home theater designs to conference room AV installations, we strive for the ultimate professionalism by sticking to a consistent and transparent process. This way, you know exactly what to expect throughout all phases of the project and have a clear understanding of how your technology goals are brought to life.
From start to finish, and beyond...
Whether you're a new customer interested in our solutions, or an existing customer seeking support, we would love to hear from you. Don't hesitate to call or use our contact form to reach us for any reason. Our talented staff of representatives is knowledgeable, responsive and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project. We take pride in building lifelong relationships with our valued customers. Contact us, we are ready to go to work for you.
1. Lifestyle Interview:
Your project begins with a one-on-one conversation where we learn about your current life with technology. Understanding how you interact with it now — and how you'd like to interact with it in the future — helps us design a residential or commercial system curated just for you. We’ll take the time to learn about your lifestyle, interests and budget or space constraints. As we learn more, we’ll be able to better tailor the ideal functionality and capabilities for your system.
2. System Design:
The next step is taking the information from the initial discovery meetings to craft the design for your system according to your performance priorities and budget qualifications. This proposal gives an overhead explanation of the subsystems for each room. It outlines the features and functionality you can expect from lighting, audio/video and networking. We’ll discuss it with you and integrate your feedback before moving on to the next stage.
3. Modus VR
Wondering how your future home theater could look someday? Let us guide you through a cutting-edge Modus VR experience. Our expert staff recreates the unique angles and dimensions of your space in real-time. Then you have the flexibility to quickly test multiple designs using virtual reality instead of cumbersome traditional blueprints. See projectors and furniture, calculate sight lines, and understand where sound waves will hit each seat of the room. You’ll be able to experience your future home cinema experience before construction in your Utah home ever begins.
4. Engineering:
Once we have approval on that original proposal, we’ll use cutting-edge Computer Aided Design (CAD) technology and project drawings to create in-depth documentation for our technicians to follow. These plans include the hardware models, labor requirements, low-voltage wiring, lighting load specifications, engineering schematics and rack elevations. By strictly following these plans, we ensure the final project in your Park City, UT project is in line with the approved design.
5. Implementation Process:
At the job site, our staff uses the engineering documentation to lay out all necessary low-voltage wiring and device enclosures. Knowing the unique requirements for various subsystems, our technicians expertly install and test all devices to ensure they work as specified in the original documentation. How long the process takes will depend on the project scope as well as any change orders along the way. If any changes are made during this stage, they’re included in relevant as-built documentation.
6. Service & Support:
After installation, we ensure our clients enjoy a world-class service experience to keep their integrated technology running smoothly in their Park City-area home or business for years. How can you enjoy optimal performance from your system? Every piece of documentation is kept for future service, manufacturer warranties are guaranteed, and we offer ongoing tech support. Let us craft advanced service plans for you that include 24/7 remote monitoring, network performance tests and priority response times.
